QuickBooks error H202 is a common issue that occurs when a user is trying to access a QuickBooks company file located on another computer, and QuickBooks is unable to communicate with the server. This error typically indicates a problem with the network setup or configuration. Here are several steps you can take to fix QuickBooks error H202:
- Check Network Connectivity:
- Ensure that all computers involved in accessing the QuickBooks company file are connected to the same network.
- Verify that the network cables and connections are functioning properly.
- Use QuickBooks File Doctor:
- Intuit provides a tool called QuickBooks File Doctor, which can automatically diagnose and resolve network-related issues. Download and run this tool from the Intuit website.
- Verify Hosting Settings:
- On the computer where the QuickBooks company file is located, open QuickBooks and go to the File menu.
- Select "Utilities" and then verify if "Host Multi-User Access" is listed. If it is, it means the computer is not hosting the company file, and you should switch to multi-user mode by selecting "Stop Hosting Multi-User Access."
- On the other computers, ensure that "Host Multi-User Access" is not selected.
- Check Firewall Settings:
- Configure firewall settings to allow QuickBooks connections. Add exceptions for QuickBooks programs and ports.
- QuickBooks uses ports 8019, 56726, 55368-55372 by default. Make sure these ports are allowed through your firewall.
- Edit Hosts File:
- Open the "hosts" file on each computer where QuickBooks is installed. This file is usually located in C:\Windows\System32\drivers\etc\hosts.
- Add the IP address and computer name of each computer involved in hosting the company file.
- Save the changes and try accessing the company file again.
- Restart QuickBooks Services:
- Press Win + R to open the Run dialog box, type services.msc, and press Enter.
- Locate the QuickBooksDBXX service (XX represents the version of QuickBooks) and double-click it.
- Set the Startup type to Automatic and click Apply. Start the service if it's not already running.
- Repeat the same steps for the QuickBooksXX service (QuickBooksDB and QBCFMonitorService).
- Flush DNS:
- Open the Command Prompt as an administrator.
- Type the command: ipconfig /flushdns
- Press Enter and wait for the confirmation message.
- Restart your computer and try accessing the company file again.
- Update QuickBooks:
- Ensure that QuickBooks is updated to the latest version. Intuit often releases updates to fix bugs and improve compatibility.
If you're still encountering QuickBooks error H202 after trying these steps, it may be necessary to contact QuickBooks support for further assistance, as the issue could be more complex and require advanced troubleshooting.
